News
Maintenance Window Notification: February 26 2021
Posted by J.W. Manneken on 18 February 2021 07:37 PM

Accept is committed to keeping you informed of any developments or changes to your service(s) with us. This email is to inform you of a scheduled maintenance window for our core network infrastructure.

MAINTENANCE TYPE: 
Upgrade the software on core network infrastructure.

SERVICE IMPACT: Customers with a single uplink might experience brief interruptions of service during software upgrades and application of new routing filters.

CLIENT IMPACT: If you are receiving this email, you might be impacted by this maintenance window. Please contact support with any questions.

LOCATION (S) IMPACT: 

  • Equinix AM7 - Amsterdam, NL

DURATION: < 1 hour per customer

MAINTENANCE START TIME: 02/27/2021 00:00 AM Amsterdam local time

MAINTENANCE END TIME: 02/27/2021 04:00 AM Amsterdam local time

MAINTENANCE DETAILS: We will be upgrading the software on our core routers and applying new filters. During this 4 hour window, we will be upgrading all of our routers at the above locations one by one. This is a routine procedure and is considered low-risk.

PREVENTIVE MEASURES: All BGP sessions will be shut down before maintenance starts and IGP traffic will be diverted. All customers with redundant uplinks directly to our core will automatically failover. 

We apologize in advance for any inconvenience this may cause.


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